Central Office Technician Job Description

Central Office Technician:

Overview:

  • Work inside a central office (CO) to install/remove and maintain the complex switching and routing equipment used in voice, video, fiber optics and data telecommunications networks.
  • Will be part of a Team that designs and implements hardware/software requirements to meet the growing needs of the NNTC data network.

Essential Duties and Responsibilities that may include:

  • Install, maintain, test and repair complex switching, circuit, network and data/digital equipment
  • May work on data/digital or CPE equipment
  • Survey and analyze alarms, test lines and trunks
  • May work on cell, circuit, radio and network terminal equipment
  • Schedule and perform software back-ups and updates
  • Remove or replace connections on wire distributing frames
  • Perform turnup, acceptance, installation and provisioning of circuits
  • Provide advanced support to Technicians in the field.
  • Maintain batteries, rectifiers and fuse alarms in central office power plants
  • Place, test and splice fiber optic cable
  • Develop positive working relationship with co-workers.
  • Perform inspection and maintenance activities on regular basis.
  • Maintain documentations for all installations, maintenances, repairs and inspections.
  • Comply with health, safety and environmental policies.
  • Remove any unused or non-functional equipment
  • Interface with Team for Network Planning and vendors to recommend and evaluate new technologies
  • Maintain a positive attitude, and project a high level of professionalism on behalf of NNTC to the customer
  • Maintain a clean and efficient work area, lab and data center

Qualifications:

  • Interpret work schematics, circuit drawings and engineering specs
  • Good oral communication skills
  • Operate a laptop with MS Office programs
  • Operate equipment for testing and repair
  • High-level understanding of telephony and electricity
  • Data systems (IP, LAN/WAN, optical, ethernet)
  • DWDM timing and synchronization
  • Switching and routing
  • IP addressing & routing
  • Advanced networking (VPN, ATM, SDH, MPLS, Wireless, SS7, SONET)
  • Ability to analyze the performance of switching and peripheral data systems and initiate corrective action.
  • MetaSwitch or equivalent experience
  • Working knowledge of GPON and IPTV technologies
  • Familiarity with network cabling (fiber, copper, installation standards, test & turn up)
  • Understanding of Brocade, Ciena/Cyan, Calix.
  • General understanding of operating systems such as Linux, Windows Server.
  • Experience and/or training in Fiber Optic transmissions systems, installation, maintenance and troubleshooting

Education and/or Experience:

  • Education: AA Degree in Telecommunications/Electronics or related field and/or equivalent experience.
  • Three years of current experience in a central office, related telephony field, or the equivalent in training and experience.
  • Formal technical training on central office, transmission and/or peripheral equipment.
  • Equipment certifications/licensing/experience in: (RoadM, Fujitsu, Calix, Pair Gain, Multiplexers, MOE, DWDM, Fiber Optics, etc.)
  • Ability to work independently with little or no supervision
  • Ability to complete work in a timely manner to keep customer service commitment times.
  • Work inside an open office environment at a computer terminal for extended periods of time.
  • May be required to run cables for various equipment, IO ports, on systems.
  • Contacting customers, external and/or internal may be required.
  • Adapt in changes in the business to include advances in technology, new skills and new procedures.
  • Must be able to climb various types of ladders, sit, bend, stoop, stand, and walk, occasionally over uneven terrain, for extended periods.
  • Travel within the region and/or throughout the country could be required
  • Must maintain a valid driver’s license with a safe driving record
  • Must pass an extensive background check and/or drug screening tests
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. Position will be required to perform other duties as requested, directed or assigned.
  • Ability to accept call-outs/standby, rotation nights, weekends and holidays as needed.
  • After hour time will be needed occasionally to perform upgrades and maintenance work during our maintenance window.
  • Function as a team player with ability and willingness to train on the job with unfamiliar or new equipment as needed.
  • Ability to achieve required certifications and to successfully complete and required training or coursework.